Frequently Asked Questions
- All the prices are per person in US dollars
- These rates are subject to change with previous notice and could increase in High Season, National Holidays, Easter and New Year's Eve.
- A 30% discount is offer for children under 12 years old who share a room with two adult relatives.
- Free services for children under 2 years old
- All the reservations must be done by email, telephone or directly in our office.
- The value of the services not taken voluntarily or cancelled by the clients during the program will not be returned.
During their stay in Nicaragua our clients are covered by a Collective Personal Accidents policy #647 with the insurance company INISER.
- Each person has the right to the free transfer of 20 KG of luggage, one bag per person.
- We recommend passengers to be present at any time that their luggage is being handled.
- Servitours is not responsible for the loss or damage that the luggage could suffer during the trip.
You can make a deposit by DHL or the courrier express of your choice to LEONOR BALMACEDA / Cedula #449 300662 0002D
Deposit in a local bank to Leonor Balmaceda / Account # 008980578544 / Bank of America
Intermediary Bank:BANK OF AMERICA (1st SE Third St Miami, FL 33131) (ABA #066007681) (SWIFT BOFAUS3M) / Account # 1901-6-21325
Beneficiary Bank: BANCO DE AMERICA CENTRAL - NICARAGUA / Account # 00410-2422 / Account name SERVITOURS
Bank deposit for BAC-Nicaragua / Account # 00410-2422 / Account name SERVITOURS.
Visa / Master Card / American Express: You have to fill and sign the authorization form. Then you have to send an scan of the form, the credit card and an ID.
**All information provided by the client is strictly confidential and will only be used by Servitours to do the booking and payment of the requested services.
- Meals that are not specified in the itinerary
- Alcoholic beverages
- Personal expenses & Tips
- International Airport Taxes: U$32.00
- Domestic Airport Taxes: U$2.00 per person/ per route
- Tourism Card: U$ 10.00 per person
- Hotel accommodation according to the clients selection (Rooms can be Single, Double or Triple)
- Transfer Airport - Hotel - Airport
- Land transportation in vehicle with A/C
- Specialized bilingual guide or driver according to the itinerary
- Personalized assistance as indicated
- Meals as indicated in the itinerary
- Entrance fees to mentioned places in the itinerary
- Private or public boat as indicated in the itinerary
*The taxes rates for the hotels are included in the price just like in every other service and complement that are specified in the itinerary.
*Tours to Ometepe, Solentiname & Río San Juan could be made by a local bilingual guide.
*Hotel rates may vary during Christmas, New Year's Eve, Easter, National Holidays and other special events.
- If one month before the beginning of the trip there were any major causes that prevent the realization of the trip, the client will have the right to the refund of 80% of the payment, leaving a 20% of compensation to Servitours. If the client does not shows up for the beginning of the tour, there will be a refund of 50% of the payment.
- All the refunds will be formalized through our office or the person who made the reservation. There won't be any refunds made directly to the clients for services cancelled voluntarily by them during the tour.
- Our tour guides have the legal permission and operation license from the Nicaraguan Institute of Tourism (INTUR)
- We offer the services of bilingual tour guides who speak English, French, German, Italian & Russian
- Tourist Card payment of U$ 10.00 per person. This is given by the Immigration officer on your entry to Nicaragua
- Valid passport for at least six (06) months
**Nationals of these countries, according to the type of passport they carry, require visa to come to Nicaragua:
Afganistan / Albania / Angola / Argelia / Armenia / Asmara Eritrea / Bangladesh / Bosnia & Herzegovina / China / Congo / Corea del Norte / Cuba / Etiopía / Ghana / Haití / India / Indonesia / Irak / Irán / Jordania / Laos / Líbano / Liberia / Libia / Malí / Mongolia / Mozambique / Nepal / Nigeria / Palestina / Paquistán / Sierra Leona / Siria / Somalia / Sri Lanka / Sudán / Timor / Vietnam / Yemen
When entering Nicaragua people from the countries mentioned above, must submit:
- Valid passport for at least six (06) months
- Return ticket to their country of origin or residence
- Visa
**Exceptions to these requirements: the citizens belonging to these countries who are holders of diplomatic, official and service passports issued by their respective Governments, on the terms established by the Republic of Nicaragua for visa free agreements.